Last Updated: December 12, 2023
Thank you for purchasing from Brave Botanicals. We are committed to ensuring that your experience with our products is seamless and enjoyable, starting from the moment you place your order until it is delivered to your doorstep.
1. Processing Your Order
Orders are typically processed within 1 to 2 business days after the order is placed
Processing times may vary during peak periods or due to unforeseen circumstances.
2. Shipping Methods and Delivery Times
We offer the following shipping methods: USPS
Delivery times depend on the selected shipping method and your location.
3. Shipping Costs
We offer a flat rate shipping cost.
You will see the total shipping cost at checkout before finalizing your order.
4. International Shipping
At this time, we only ship within the United States.
5. Shipping Restrictions
Due to the varying legal status of Kratom, we do not ship to certain states and cities where it is currently illegal. Please refer to our Terms and Conditions for a detailed list of these locations.
6. Tracking Your Order
Once your order is shipped, we will provide you with a tracking number via email.
You can use this tracking number to check the status of your delivery.
7. Damaged or Lost Orders
If your order arrives damaged or is lost in transit, please contact us immediately at Support@MyBraveBotanicals.com.
We will investigate the issue and work towards a satisfactory resolution.
8. Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges.
9. Contact Us
If you have any questions or concerns regarding your order or shipping, please contact us via our Contact Us Page.